Operations ·Marketing ·Customer Care

Less on your plate.
Nothing dropped.

I handle the operations, marketing, and customer support that eat your time ~ so you can run the business, not chase it.

Email hello@northandwithin.se Call +46 73 932 97 17
Now Booking New Clients Operations Marketing Customer Care Project Support Now Booking New Clients Operations Marketing Customer Care Project Support

I know exactly what's eating your time
~ the inbox, the launch, the thing you keep meaning to delegate. That's where I come in.

2020
Running Since
$0M+
Generated Across Client Businesses
24hr
Standard Reply Time
Katja ZumbĂŒhl, founder of North & Within
About Me

Hi, I'm Katja ~ the person you'll be working with. I've run North & Within since 2020, and I work closely and personally with every client, rather than passing you off to a team.

As Featured In
What I Do

A few of the things I take off your plate.

01

Operations & Admin

Inbox and calendar management, automations, project coordination, and the day-to-day backend tasks that keep a business running.

02

Marketing & Social Media

Social media management, content support, newsletters, and funnel and campaign support.

03

Customer Service

Email and customer support handled with care and read closely, so nothing slips through ~ typically answered within 24 hours.

04

Project & Launch Support

Course launches, community building, one-off projects, and anything else that needs an extra pair of hands.

Curious if this fits your business?

Let's Talk
Who It's For

You don't need a team. You need the right support.

North & Within works best for solo founders and small teams who are doing well, but don't want to hire full-time for marketing, admin, or backend support. My clients range from one-person practices to teams several people deep, across every kind of industry.

You want reliable, long-term support ~ not another freelancer to manage.

You value calm, structured operations over chaos.

You want your brand and your customers handled with heart and professionalism.

You're ready to grow, and ready to delegate.

Katja at work

Every inbox answered, every task tracked, every deadline met ~ quietly, in the background.

Katja, North & Within

Client Voices

What it feels like to hand it off.

Unprompted, in their own words ~ what clients say once the parts of their business that used to run them are finally handled without them lifting a finger anymore.

Text message from a client calling Katja her right hand woman of six years
Client team retreat in Paros, Greece
Collage of recent client work across Instagram and social content
Client team retreat in Positano, Italy
Instagram story from a client joking that she is finally going away without her laptop again
Instagram story thanking Katja for an elite slide deck
Client praise for course creation and customer service support
Newsletter compliments for a Norwegian teacher client
Instagram message telling Katja she is a godsend
Client message getting goosebumps over a reel
Client message about the same clients staying with Katja for years
Thursday

We're getting close to $10k AUD for the month my lovie and it's only halfway through ahhhhhh!!!! 💃

11:41

How It Works

Support that fits what you need.

01

Monthly Retainer

For ongoing, repeatable work ~ social media, admin, customer service. Fixed monthly packages, fixed monthly prices.

02

Hourly

For fluctuating workloads that don't fit a fixed monthly package ~ billed for the time spent.

03

Per Project

For one-off work with a clear start and end: a launch, a single build, a one-time setup.

Ready to hand something off?

Get In Touch
Clients

A few of the businesses I've supported.

Since 2020, across Switzerland, Germany, Sweden, Norway, China and Australia.

Sheinvention

QLD, Australia ~ Brand & Business Training

intumind GmbH

DĂŒsseldorf, Germany ~ Coaching

The Freedom Formula

QLD, Australia ~ Business & Mindset Training

Kani Kids GmbH

Munich, Germany ~ Daycares & Café

Wunderzyklus

Munich, Germany ~ Family Planning

Jonna Nordvind

Fredrikstad, Norway ~ Norwegian Teacher

Minou Runkel

WA, Australia ~ Life Coach

Marilyn Ajayi

Beijing, China ~ Sound Healer & Singing Bowls

Jennifer Schuler

Seewen, Switzerland ~ Social Media Manager

Manuela Body

NSW, Australia ~ Fitness & Nutrition Coach

Anastasia Robinson

NSW, Australia ~ Dancing Classes

Alexandra Riley

QLD, Australia ~ Marketer

Marlene Laun

Malmö, Sweden ~ Interior Designer

Daniela Rupprecht

Germany ~ Nutrition Courses

Sabrina Neubauer-Reichel

Germany ~ Financial Coaching

Kressin & Schlechtl GbR

Germany ~ Financial Coaching

Elina Herrmann

Germany ~ Psychologist

Julie Nesse

NSW, Australia ~ Marketer

Alexandra Maygnan

Germany ~ Emigration & Expat Coach

Luca Aeschlimann

MĂ€nnedorf, Switzerland ~ Relationship Coach

Fiona Brenn

Switzerland ~ Private Client

Eva-Sophia Opitz

Heidelberg, Germany ~ Psychologist

Franziska Szillat-Haucke

Germany ~ Social Media Manager

Aleksandra Rubaj

Zurich, Switzerland ~ UI/UX Designer

Anna Magdalena Rauer

Munich, Germany ~ Opera Singer & Teacher

Natalie Heinrich

Zurich, Switzerland ~ Coaching Studios

Stefanie Zimmermann

Buttikon, Switzerland ~ Virtual Assistant

Good To Know

Frequently Asked Questions

Many of my client relationships go back more than six years. I intentionally work with a limited number of clients so everyone gets a personal, deep level of care.

Monthly retainer packages carry a three-month minimum to start. Hourly and per-project work has no minimum.

Once we've talked through what you need, we can get our collaboration set up and running within 1-2 weeks.

Yes ~ my clients are spread across the whole world. Everything is handled remotely. Tasks that require presence on-site can be requested too.

That's where hourly and per-project support comes in. No request is too small: if a monthly retainer doesn't fit you, you have the option to book hourly or project-based.

Let's simplify your workload.

Tell me what's slowing you down ~ an inbox you're behind on, a launch you need help with, or tasks you're ready to outsource. We'll find the right level of support.

Katja ZumbĂŒhl

North & Within

hello@northandwithin.se +46 73 932 97 17